Data Deletion Request

Last updated: 31 August 2026

You can ask us to delete your data at any time, free of charge. Use the form below or email us directly — both reach the same inbox and both are monitored. We complete verified requests within 30 days.

01Who this page is for

  • →Clients whose Meta or Google ad accounts are connected to AdHub, our internal advertising platform.
  • →Anyone who has contacted us through the form on this website.
  • →Any individual who believes we hold personal data about them.

02Request deletion using this form

This form sends your request straight to our inbox. You will get a reply by email.

We reply within 30 days.

03Or request deletion by email

Write to damyanovspas@gmail.com with your name and the email address or ad account you want removed. The button below opens a prefilled message.

Email damyanovspas@gmail.com →

04Exactly what gets deleted

For a connected advertising account, a deletion request removes all of the following from AdHub:

  • →The platform connection itself, including the encrypted access and refresh tokens for your Meta or Google account.
  • →The imported ad account records — account details, campaigns, ad sets and ads.
  • →All imported performance and spend metrics for those accounts.
  • →Every ad creative we downloaded from those accounts — the stored image and video files.
  • →The automatically generated labels and descriptions derived from those creatives.
  • →Your client record and its settings in the system.

If your request relates to an enquiry you sent through this website, we delete the email containing your name, email address, phone, company, link and message.

What we may have to keep. If we have issued an invoice to you, Bulgarian accounting and tax law requires us to retain the accounting records for a statutory period. We may also retain a minimal audit record showing that a deletion was carried out and when — this is what lets us prove the request was honoured. If anything is retained, we tell you exactly what, on what legal basis, and for how long.

05How long it takes

  • →We acknowledge your request by email, normally within a few business days.
  • →We may ask for additional information to verify that the request really comes from you. This protects your data from requests made by someone else.
  • →We complete the deletion and confirm it within 30 days of receiving a verified request, in line with Article 12 GDPR.
  • →If a request is unusually complex, we may extend the deadline by up to two further months — and we will tell you within the first month if that happens, along with the reason.

06What you receive as confirmation

When the deletion is done, we send you a written confirmation by email to the address you used in your request. It states:

  • →that the deletion has been carried out, and the date it was completed;
  • →which categories of data were deleted — connection and tokens, imported ad data, stored creatives, derived labels, enquiry emails;
  • →anything that was retained, the legal basis for retaining it and for how long;
  • →a contact point in case you have follow-up questions.

07You can also revoke our access directly

Independently of this request, you can cut off our access yourself at any time. This stops any further data being collected, though it does not by itself delete what we already hold — send us a request for that.

  • →Meta: Business settings → Business integrations → remove Adventa Digital / AdHub.
  • →Google Ads: Tools & Settings → Access and security → remove our access or unlink the manager account.

08Your other rights

Besides deletion, you can request access to your data, correction, restriction of processing, portability, or object to processing. The full list is in our Privacy Policy.

You also have the right to complain to the Commission for Personal Data Protection (CPDP), Bulgaria — 2 Prof. Tsvetan Lazarov Blvd, Sofia 1592, Bulgaria, email kzld@cpdp.bg.